Full Job Description
Cluck yeah! Are you ready to ignite your career and become a vital ingredient in South Africa’s most sizzling success story? Our bustling Pedros store is currently experiencing unprecedented growth, and we’re actively seeking dynamic individuals who thrive on high-energy environments, possess an unwavering passion for culinary excellence, and excel in the exhilarating world of fast-paced teamwork. If you’re a go-getter, eager to elevate your professional journey, spread your wings in a vibrant culinary setting, and consistently deliver the mouth-watering, flame-grilled perfection that has become our signature – then you, my friend, are the chicken we’re looking for! Seize this incredible opportunity to join SA’s fastest-growing franchise and immerse yourself in the electrifying buzz of a brand that’s truly going places. This isn’t just a job; it’s a chance to be part of a winning team, contribute to a beloved brand, and develop your skills in a supportive and exciting atmosphere.
PURPOSE: The Heart of the Role
At Pedros, every dish is a promise – a promise of quality, freshness, and the unforgettable flavor our customers have come to adore. The core purpose of this role is to be the guardian of that promise. You will be instrumental in ensuring that only the finest quality products are meticulously received, carefully handled, and expertly prepared, consistently adhering to our stringent Standard Operating Procedures (SOPs). Your dedication will directly translate into the delightful dining experiences that keep our customers coming back for more, cementing Pedros’ reputation as the home of flame-grilled excellence.
DUTIES AND RESPONSIBILITIES: Your Daily Contribution to Excellence
As a valued member of the Pedros team, your responsibilities will be multifaceted, ensuring the smooth and efficient operation of our kitchen and front-of-house:
- Maintain Impeccable Cleanliness and Hygiene Standards: You will be responsible for diligently upholding and exceeding all cleanliness and hygiene standards as meticulously outlined in our comprehensive SOPs. This includes regular sanitization of workstations, equipment, and dining areas, ensuring a spotless and safe environment for both our team and our cherished customers. A pristine environment is fundamental to our commitment to quality.
- Champion Food Safety Standards: Your vigilance in maintaining rigorous food safety standards, in strict accordance with our detailed SOPs, is paramount. This encompasses proper food handling, storage, temperature control, and cross-contamination prevention, guaranteeing the safety and well-being of our patrons. We take food safety incredibly seriously, and you will be a key player in upholding these critical practices.
- Master the Art of Menu Preparation and Speed of Service: With precision and passion, you will expertly prepare all menu items following our precise SOPs, ensuring consistency in flavor, presentation, and portion size. Crucially, you will execute these tasks whilst maintaining an exceptional speed of service, ensuring that our customers receive their delicious meals promptly and efficiently, even during peak rush hours.
- Deliver Unforgettable Customer Service: Beyond the kitchen, you will be a front-line ambassador for the Pedros brand. Providing genuinely great customer service, characterized by a friendly demeanor, attentiveness, and a proactive approach to addressing customer needs, is essential. Your interactions will leave a lasting positive impression, transforming every meal into a delightful experience.
REQUIREMENTS: The Ingredients for Your Success
To thrive in this dynamic role and become an integral part of the Pedros family, we are looking for candidates who possess the following essential qualifications and attributes:
- Proven Experience in Restaurant and Fast-Food Service: A minimum of one (1) year of demonstrable, hands-on experience in a fast-paced restaurant or fast-food service environment is absolutely required. This practical experience will ensure you can hit the ground running and quickly adapt to our energetic pace.
- Exceptional Customer Service Acumen: A natural ability to engage with customers, anticipate their needs, resolve issues courteously, and consistently deliver a positive and welcoming experience. We believe that excellent customer service is the cornerstone of our success.
- Strong Verbal Communication Skills: The ability to communicate clearly, effectively, and professionally with both team members and customers is vital for seamless operations and outstanding service.
- National Senior Certificate: Completion of a National Senior Certificate (Matric) is a fundamental requirement, demonstrating a foundational level of education and commitment to personal development.
If you’re ready to bring your energy, passion, and experience to a brand that’s not just growing, but soaring, then we encourage you to apply today and join the Pedros phenomenon!
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