Maintenance Manager

Closing Date: 2026/01/09

Reference Number: TSE251219-36

Job Title: Maintenance Manager

Business Unit / Division: Tsebo Facilities Solutions

Job Type Classification: Permanent

Location – Town / City: Johannesburg

Location – Province: Gauteng

Location – Country: South Africa

About Us: A Deep Dive into Tsebo Solutions Group and the Opportunity

Tsebo Solutions Group, a formidable leader in African Integrated Workplace Management Solutions, is actively seeking a highly skilled and dedicated Maintenance Manager to spearhead all maintenance operations within its dynamic Tsebo Facilities Solutions division. This pivotal role is based in the bustling metropolis of Johannesburg, Gauteng, South Africa. As an organization committed to delivering unparalleled service, Tsebo empowers its clients to achieve significant cost reductions, mitigate risk, and simplify operational complexities, all while simultaneously elevating service quality, boosting efficiency, and enhancing productivity.

Our extensive portfolio of specialized services encompasses a broad spectrum of crucial functions, including Catering, Facilities Management, Cleaning and Hygiene, comprehensive Pest Control, robust Protection services, innovative Energy solutions, strategic Procurement, visionary Workspace Design, cutting-edge Engineering, and the seamless management of Remote Camps, among many others. At the very core of Tsebo’s ethos is an unwavering commitment to the development of our people. We firmly believe that our workforce is the heartbeat of our organization, and investing in their growth is the bedrock upon which our purpose is built. This continuous investment cultivates a knowledgeable, adaptable, and highly responsive workforce that is intimately attuned to every subtle nuance of our clients’ evolving needs. To gain a concise yet comprehensive understanding of Tsebo Solutions Group and our mission, we invite you to DOWNLOAD OUR ONE-PAGER – a succinct overview that captures the essence of who we are and what we stand for.

This specific opportunity within Tsebo Facilities Solutions is designed for a seasoned professional who can not only manage but also proactively enhance our maintenance service delivery. The successful candidate will be instrumental in ensuring rigorous compliance with all Service Level Agreement (SLA) requirements, meticulously overseeing both preventative and reactive maintenance programs, and fostering a high-performing team dedicated to delivering exemplary service that consistently aligns with Tsebo’s renowned standards of excellence. This permanent position offers an exciting chance to join a leading organization that values innovation, efficiency, and the continuous development of its employees.

Duties & Responsibilities: A Comprehensive Overview of Key Accountabilities

The Maintenance Manager will be entrusted with a broad range of critical responsibilities, ensuring the seamless and efficient operation of all maintenance activities. These duties are central to upholding Tsebo’s commitment to quality and client satisfaction:

• Strategic Implementation and Oversight of Maintenance Schedules: The manager will be responsible for the meticulous implementation and continuous monitoring of preventative maintenance schedules. This includes developing robust schedules for all equipment and infrastructure, ensuring that routine checks, servicing, and calibration are performed as planned to preempt potential issues, minimize downtime, and extend asset lifespans. Furthermore, maintaining accurate and up-to-date equipment registers will be a key responsibility, providing a comprehensive inventory and service history for all assets under management.
• Contractor Management and SLA Adherence: A crucial aspect of this role involves the effective supervision of external contractors. The Maintenance Manager will be accountable for vetting, engaging, and overseeing third-party service providers, ensuring that their performance rigorously adheres to the terms and conditions outlined in the Service Level Agreements (SLAs). This includes monitoring contractor deliverables, quality of work, adherence to timelines, and compliance with all safety protocols. Regular communication and performance reviews with contractors will be essential to fostering productive working relationships and ensuring consistent service delivery.
• Quality Assurance through Audits and Inspections: To guarantee the highest standards of service quality, the manager will be tasked with conducting regular, comprehensive audits and inspections of all maintenance operations and facilities. These inspections will identify areas for improvement, detect potential non-compliance, and verify that all maintenance procedures are being executed effectively and efficiently. Feedback from these audits will be used to drive continuous improvement initiatives and uphold Tsebo’s commitment to excellence.
• Robust Stock Control and Documentation Management: Efficient management of spare parts, consumables, and tools is vital for responsive maintenance. The Maintenance Manager will be responsible for implementing and overseeing robust stock control systems, ensuring optimal inventory levels to support both preventative and reactive maintenance needs while minimizing waste and unnecessary expenditure. Furthermore, the role demands meticulous management of all relevant documentation, including but not limited to service manuals, equipment warranties, and detailed variation records for any changes or modifications made to facilities or equipment. Accurate and accessible documentation is critical for effective troubleshooting, compliance, and historical tracking.
• Unwavering Adherence to SHEQ Standards: Tsebo places paramount importance on Safety, Health, Environment, and Quality (SHEQ). The Maintenance Manager will be a key custodian of these principles, ensuring unwavering adherence to Tsebo’s stringent SHEQ standards, specifically those aligned with international benchmarks such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health and Safety Management). This includes developing and implementing safe working procedures, conducting regular safety briefings, investigating incidents, and fostering a strong culture of safety and environmental responsibility among the maintenance team and all contractors. The manager will be instrumental in ensuring that all maintenance activities are conducted in a manner that protects the well-being of personnel, safeguards the environment, and consistently delivers high-quality outcomes.

Key Responsibilities and Strategic Contributions:

The successful candidate will play a pivotal role in driving operational excellence and strategic growth. This includes not only the meticulous planning and execution of service delivery improvements but also the proactive development and implementation of sophisticated cost optimization strategies. This encompasses analyzing current workflows, identifying inefficiencies, and proposing innovative solutions to enhance productivity while simultaneously reducing operational expenditures. A keen eye for detail and a forward-thinking approach will be essential in navigating complex challenges and ensuring the long-term sustainability of our operations.

Team Leadership and Development:

A crucial aspect of this role involves providing exemplary leadership, comprehensive training, and continuous support to our dedicated maintenance staff. This encompasses fostering a culture of continuous learning and professional development, ensuring that all team members are equipped with the latest technical skills and best practices. The successful candidate will act as a mentor, guiding staff through complex technical issues, promoting safe working environments, and empowering them to excel in their individual roles, ultimately contributing to a highly skilled and motivated workforce.

Essential Skills and Core Competencies for Success:

• Planning and Organizing: Demonstrates exceptional ability to meticulously plan, prioritize, and coordinate multiple tasks and projects simultaneously. This includes developing robust schedules, allocating resources effectively, and anticipating potential obstacles to ensure timely and efficient project completion.
• Delivering Results and Meeting Customer Expectations: Possesses a relentless drive to achieve and exceed established targets and key performance indicators. This competency also involves a strong customer-centric approach, consistently striving to understand and fulfill customer needs and expectations, ensuring high levels of satisfaction and retention.
• Applying Expertise and Technology: Exhibits a deep and practical understanding of relevant technical expertise, coupled with the ability to leverage and integrate cutting-edge technology to enhance operational efficiency and problem-solving capabilities. This includes staying abreast of industry advancements and proactively identifying opportunities for technological adoption.
• Analyzing and Problem-Solving: Possesses a highly developed analytical mindset, capable of dissecting complex problems, identifying root causes, and formulating innovative and practical solutions. This involves critical thinking, data interpretation, and the ability to make sound decisions under pressure.
• Writing and Reporting: Demonstrates excellent written communication skills, capable of producing clear, concise, and comprehensive reports, proposals, and other technical documentation. This includes the ability to effectively communicate complex information to diverse audiences, both technical and non-technical.

Qualifications and Experience Profile:

• Education: A solid educational foundation is required, including a Grade 12 certificate, complemented by a formal qualification as a certified Artisan (specifically in Electrical or Millwright disciplines). Furthermore, an N4 qualification or an equivalent tertiary certification is essential, signifying a strong grasp of foundational technical principles.
• Experience: Candidates must possess a minimum of three (3) years of hands-on experience within the relevant industry, demonstrating a comprehensive understanding of operational intricacies. Additionally, at least one (1) year of proven management experience within a similar operational environment is mandatory, showcasing leadership capabilities and the ability to effectively supervise teams.
• Essential Skills: Proficient computer literacy is a prerequisite, encompassing a strong command of relevant software applications and digital tools. Demonstrated leadership ability is crucial, enabling the effective motivation and guidance of teams. Exceptional organizational skills are vital for managing complex tasks and maintaining systematic workflows. Finally, a valid driver’s license and reliable personal transport are non-negotiable requirements for fulfilling the responsibilities of this dynamic role.

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