Join Our Dynamic Technical Team as a Radio & Access Control Technician!
Are you a hands-on, technically-minded individual with a passion for problem-solving and a commitment to delivering exceptional service? V Comm cc, a leading provider of communication and security solutions, is seeking a dedicated Radio & Access Control Technician to join our growing team. This pivotal role involves the crucial delivery, meticulous repair, and expert installation of a diverse range of radio communication systems and access control solutions for our valued clientele.
Technical Job Purpose:
The primary purpose of this role is to ensure the seamless operation and reliability of our clients’ communication and security infrastructure. This encompasses the efficient delivery and collection of equipment, the precise repair and maintenance of radios, and the professional installation of various systems, all contributing to V Comm cc’s reputation for quality and service excellence.
KEY RESPONSIBILITIES IN GENERAL (Broad Scope of the Role):
- Optimizing Technical Section Productivity: You will play a vital role in enhancing the efficiency and responsiveness of our technical department. This involves the timely and secure delivery of fully functional or newly installed radios to clients, as well as the organized couriering of equipment where appropriate, ensuring minimal downtime and maximum client satisfaction.
- Facilitating Repair Workflow: A critical aspect of this role is the systematic collection of radios from client sites that require diagnostic assessment, repair, or preventative maintenance by our skilled technical team. Your diligence in this area ensures a smooth workflow and rapid turnaround for our repair services.
- Upholding Service Excellence: You will be instrumental in maintaining and continuously improving V Comm cc’s reputation for superior service quality. This involves adhering strictly to established organizational standards and best practices in all aspects of your work, from client interaction to technical execution, thereby reinforcing our commitment to excellence.
KEY RESPONSIBILITIES (Specific Daily & Project-Based Duties):
- Efficient Delivery and Collection of Radios: Execute routine and ad-hoc deliveries of new, repaired, or replaced radio equipment directly to client premises. Similarly, undertake the collection of faulty or upgradeable radios from clients, ensuring accurate documentation and secure transport of all assets.
- Assisting in the Repair of PTT Radios and Access Control Systems: Work collaboratively with senior technicians, providing hands-on support in the diagnosis, troubleshooting, and repair of Push-to-Talk (PTT) radio systems, including both analogue and digital devices. Additionally, assist in the maintenance and repair of various access control mechanisms, ensuring their operational integrity.
- Professional Radio Installation: Perform comprehensive installation services for a wide array of radio communication equipment. This includes mounting antennas, running cabling, configuring base stations, programming mobile radios, and ensuring all components are seamlessly integrated and fully operational according to manufacturer specifications and client requirements.
- POC (Push-to-Talk Over Cellular) Installation: Expertise in the installation of cutting-edge Push-to-Talk Over Cellular systems. This involves setting up and configuring network devices, ensuring secure data connections, and integrating devices to provide reliable and efficient group communication capabilities over cellular networks.
- Access Control Installation: Undertake the precise installation of various access control solutions. This may include fitting electronic locks, installing card readers, biometric scanners, door sensors, control panels, and configuring associated software to manage entry and exit permissions, enhancing client security protocols.
- Execution of Ad-Hoc Technical Tasks: Be prepared to undertake diverse technical assignments as directed by the Technical Manager. This demonstrates flexibility and a proactive approach to supporting the team’s broader objectives, covering anything from inventory checks to emergency call-outs.
WORKING CONDITIONS:
- Dynamic Site Installations: This role primarily involves working at various client locations, conducting on-site installations and service calls for V Comm cc’s diverse client base. This will expose you to different environments, requiring adaptability and a strong understanding of health and safety protocols. You will represent V Comm cc professionally in all client interactions.
MATERIAL AND EQUIPMENT USED:
- Comprehensive Toolset: You will be provided with, and expected to proficiently use, a range of general technical tools essential for installations and repairs, including but not limited to multimeters, soldering irons, hand tools, power tools, crimpers, and diagnostic equipment.
- Driving Requirement: A Valid South African Driver’s License is absolutely essential for this role, enabling you to travel independently to client sites and transport equipment safely.
COMPETENCY PROFILE – ESSENTIAL (Non-Negotiable Requirements):
EDUCATION AND TRAINING:
- Grade 12 Certificate: A National Senior Certificate (or equivalent) is required, demonstrating a foundational level of education.
- Bilingual Proficiency: Moet tweetalig wees (Must be bilingual) – proficiency in at least two of South Africa’s official languages is crucial for effective communication with our diverse client base and internal team members.
RELEVANT EXPERIENCE:
- Code 8 Driver’s License: Possession of a valid Code 8 (or B) Driver’s License is a mandatory prerequisite for this field-based role.
SKILLS:
- Technical Orientated Mindset: A strong inherent aptitude and enthusiasm for technical work, troubleshooting, and understanding how electronic systems function. This includes a practical approach to problem-solving and a desire to continuously learn about new technologies.
VALUES/ATTITUDES:
- Unblemished Criminal Record: No previous criminal record – this is a critical requirement given the nature of working with security systems and client trust.
- Exceptional Human Relations: The ability to interact professionally, courteously, and effectively with clients, colleagues, and management. Strong interpersonal skills are vital for building rapport and resolving issues amicably.
- Deadline Orientated: A proven ability to manage time effectively, prioritize tasks, and consistently meet project deadlines and service level agreements, even under pressure.
- Trustworthy and Reliable: Demonstrates high levels of honesty, integrity, and dependability. Clients and colleagues must be able to rely on your word and your actions.
- Loyalty and Sense of Duty: A commitment to V Comm cc’s mission and values, showing dedication to your responsibilities and a strong work ethic.
- Team Collaboration: Proven ability to work constructively and collaboratively within a team environment, contributing positively to group objectives and supporting colleagues.
COMPETENCY PROFILE – DESIRABLE (Advantageous, but not strictly required):
EDUCATION AND TRAINING:
- Grade 12 Technical Subjects: A Grade 12 certificate with a strong focus on technical subjects (e.g., Electrical Technology, Electronics, Engineering Graphics & Design) will be highly regarded, indicating a stronger foundational understanding.
RELEVANT EXPERIENCE:
- Code 10 License: Possession of a Code 10 (or C1) Driver’s License would be an advantage, potentially allowing for the transport of larger equipment or vehicles.
- Electronic Experience: Prior hands-on experience in electronics repair, assembly, or diagnostics, showcasing a practical understanding of electronic components and circuitry.
- Installation Experience: Previous professional experience in the installation of security or communication systems, such as cameras, alarm systems, or radios, would be a significant asset.
SKILLS:
- Problem-Solving Acumen: A demonstrated ability to logically diagnose complex technical issues, identify root causes, and implement effective, lasting solutions.
VALUES/ATTITUDES:
- Innovative Thinking: A proactive approach to identifying opportunities for improvement, suggesting new methods, or adopting new technologies to enhance efficiency and service delivery.
- Eagerness to Learn: A genuine enthusiasm for continuous learning, staying updated with industry trends, and acquiring new skills and certifications.
Please Note:
- A clean criminal record is absolutely essential for this position. Due to the sensitive nature of our work, an official Police Clearance Certificate is required before appointment in this role.
- This position is exclusively open to South African citizens.
- Applications submitted without a clear, professional photo included will unfortunately not be considered.
- To apply, please email your comprehensive CV, along with your photo and a cover letter detailing your relevant experience and why you are the ideal candidate for this role, to recruit.vcomm@gmail.com.
We look forward to welcoming a dedicated and skilled individual to our V Comm cc family!
We appreciate your interest in joining our dynamic team and thank all applicants for considering this opportunity. Please be advised that due to the high volume of applications we typically receive, we are only able to reach out to candidates who have been successfully shortlisted for further consideration. If you do not hear back from us within two weeks of your application submission, kindly consider your application unsuccessful on this occasion. We encourage you to keep an eye on our careers page for future openings that may align with your skills and experience.
Job Types Available: We are currently seeking talented individuals for positions that span Full-time engagements, offering long-term stability and career development. Additionally, we have opportunities for Temp to Perm roles, providing a valuable pathway for exceptional temporary staff to transition into permanent positions based on performance and company needs. We also welcome promising Graduate applicants who are eager to kickstart their careers and grow with us.
Contract Length: This specific opening is offered on a 12-month contract basis, with the potential for extension or conversion to a permanent role depending on business requirements and individual performance.
Application Question(s):
A key requirement for this role, and indeed for successful integration into our company culture and client interactions, is proficiency in Afrikaans. We are a predominantly Afrikaans-speaking company, and the ability to communicate fluently with our diverse clientele is paramount to providing exceptional service and fostering strong relationships.
Is jy tweetalig of kan jy vlot Afrikaans praat? Ons is meestal ‘n Afrikaanse maatskappy en dit is belangrik dat jy vlot met ons kliënte kan praat en hul behoeftes kan verstaan. Jou vermoë om effektief in Afrikaans te kommunikeer sal ‘n deurslaggewende faktor wees in jou sukses in hierdie posisie.
Your honest and comprehensive response to this question is vital. We are looking for individuals who can seamlessly connect with our client base and contribute to our collaborative, Afrikaans-centric environment.
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