Full Job Description: Site Support Assistant
Are you a proactive and dedicated individual looking to contribute to a dynamic operational environment? We are seeking a highly motivated Site Support Assistant to join our team and play a crucial role in ensuring the smooth and efficient running of our site operations. This position offers an excellent opportunity to gain valuable experience and develop your skills within a supportive team setting.
Core Purpose of the Role:
The primary purpose of the Site Support Assistant is to provide essential, hands-on assistance and comprehensive support to various site teams, directly contributing to the successful attainment of operational objectives and safety standards. This role is integral to maintaining a productive and secure work environment.
Key Responsibilities and Accountabilities:
- Operational Collaboration & Goal Achievement: Actively engage and collaborate with diverse site teams, including but not limited to production, logistics, maintenance, and administration, to facilitate the achievement of daily, weekly, and monthly operational goals and key performance indicators (KPIs). Your contributions will directly impact the overall efficiency and effectiveness of site activities.
- Daily Site Inspections & Hazard Identification: Conduct thorough and systematic daily inspections within your designated area of responsibility. This includes meticulously observing equipment, facilities, pathways, and general work zones. You will be responsible for accurately identifying and promptly reporting any deviations from established procedures, potential hazards, safety risks, or areas requiring attention, ensuring immediate action can be taken.
- Problem-Solving & Escalation: Actively participate in the initial stages of problem-solving for minor operational challenges and roadblocks encountered during daily activities. When deviations or more complex issues arise that fall outside your immediate scope, you will be responsible for clearly and concisely escalating these matters to the relevant site teams or supervisory personnel, ensuring timely resolution and minimizing operational disruptions.
- General Site Activity Support: Be prepared to assist with a wide array of general assigned site activities as and when required to provide comprehensive support for ongoing operations. This may involve assisting with material handling, equipment setup, administrative tasks, or supporting specific project initiatives, demonstrating flexibility and a willingness to contribute wherever needed.
- Housekeeping & Environmental Maintenance: Proactively perform basic yet essential housekeeping duties within all designated work areas. This includes maintaining cleanliness, organization, and tidiness of workspaces, ensuring a safe, hygienic, and presentable environment for all personnel and visitors. Adherence to 5S principles (Sort, Set in Order, Shine, Standardize, Sustain) will be encouraged.
- Adherence to Standard Operating Procedures (SOPs): Execute all assigned tasks and duties in strict accordance with established Standard Operating Procedures (SOPs). This commitment to procedural compliance is crucial for maintaining consistency, quality, efficiency, and safety across all operational activities.
- Safety, Health, and Environmental (SHE) Compliance: Demonstrate unwavering commitment to all company safety rules, regulations, and established procedures. Actively participate in safety briefings, report near misses, and contribute to a culture of proactive safety awareness, ensuring your own safety and the safety of your colleagues.
Qualifications:
- Educational Foundation: A Grade 12 Certificate or an equivalent recognized qualification is a mandatory requirement for this position, demonstrating a foundational level of general education.
Experience:
- Relevant Work Experience: A minimum of one (1) year of demonstrable and relevant work experience in an operational, industrial, or similar environment. Experience that showcases practical application of safety principles, teamwork, and adherence to procedures will be highly regarded.
Essential Skills, Qualities, and Abilities Required:
- Communication Excellence: Possess strong communication skills, both verbal and written, enabling clear and effective interaction with colleagues, supervisors, and external parties. The ability to convey information accurately and professionally is paramount.
- Teamwork & Collaboration: A proven ability to work effectively as part of a diverse team, fostering a cooperative and supportive environment. Willingness to assist colleagues and contribute to shared objectives.
- Active Listening: Demonstrate excellent active listening skills, allowing for accurate comprehension of instructions, feedback, and information from colleagues and supervisors.
- Attention to Detail: Exhibit a meticulous and thorough approach to all tasks, with a keen eye for detail. This is critical for identifying deviations, ensuring accuracy, and maintaining high standards of quality and safety.
- Willingness to Learn & Adaptability: Possess a strong willingness and eagerness to learn new tasks, procedures, and systems. Be adaptable to changing priorities and able to absorb new information quickly and efficiently.
- Safety Consciousness: A highly developed sense of safety consciousness and a proactive approach to identifying and mitigating risks. A personal commitment to workplace safety is non-negotiable.
General Requirements for Employment:
- Background Checks: Successful candidates will be required to pass rigorous company and/or client criminal screening processes as a condition of employment, upholding our commitment to a secure working environment.
- Shift Work: The nature of our operations may necessitate working rotating shifts, including day, night, and weekend shifts, to ensure continuous coverage. Flexibility in working hours is therefore essential.
- Overtime Availability: There may be occasions where overtime work is required to meet operational demands or address urgent issues. Candidates must be prepared to work extended hours as needed.
- Fitness for Duty: Applicants must possess and maintain a robust level of physical, mental, and medical fitness appropriate for the demands of the role, as determined by pre-employment and ongoing medical assessments.
Application Closing Date:
All applications must be submitted by 28 NOVEMBER 2025. Early applications are encouraged.
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